> ## Documentation Index
> Fetch the complete documentation index at: https://www.tella.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Change video playback quality

> Choose Auto, HD (1080p), or 4K (2160p) in the player's Quality menu; 4K requires a Premium video with a recording larger than its canvas.

Choose **Auto**, **HD (1080p)**, or **4K (2160p)** in the video player's **Quality** menu to change playback quality on a shared video or embed. 4K playback is available for videos on Premium when a source recording is larger than the video's canvas.

## Change playback quality

In Safari, playback quality is selected automatically; eligible Premium videos have no manual **Quality** menu. In other browsers:

1. Open the shared video or embedded player and show its playback controls.
2. Click the quality button, which shows **Auto**, **HD**, or **4K**. In a narrow player, open the **More** menu and choose **Quality** instead.
3. Choose the quality you want:
   * **4K (2160p)** — the higher-resolution version.
   * **HD (1080p)** — the standard version.
   * **Auto** — let the player switch quality automatically.

Your browser remembers your selection across videos and reloads when local storage is available. If storage is blocked, such as in some embeds, the player starts with **Auto**.

## Why don't I see a 4K option?

If you're watching an eligible Premium video in Safari, you won't see a manual quality menu. Safari plays the video natively and selects quality automatically.

4K playback requires the video's creator or workspace to have an active Premium subscription. Viewers do not need their own Premium subscription to watch an eligible video in 4K.

The video also needs at least one source recording larger than its canvas. If all recordings are the same size as the canvas or smaller, Tella doesn't offer the quality switch just to upscale them.

For an eligible video without Premium, its creator and editors see a locked **4K (2160p)** option with a **Premium** badge. Clicking it opens billing settings. Other viewers continue to see the standard player without that upgrade option.

## Does playback quality change my download?

The **Quality** menu changes playback, not your export settings. To choose **HD** or **4K** for a downloaded file, click **Download** in the editor and choose **HD** or **4K** under **Size**. See [share and download a video](/docs/help/sharing/share-and-download-a-video).


## Related topics

- [Product Changelog](/docs/changelog.md)
- [Adjust viewer playback speed](/docs/help/sharing/adjust-viewer-playback-speed.md)
- [Record a video using the Mac app](/docs/help/recording/record-a-video-using-the-mac-app.md)
- [Video slow to load or blank in the editor?](/docs/help/troubleshooting/video-slow-to-load-editor.md)
- [Edit a video](/docs/help/editing/edit-a-video.md)


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