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The Tella Community at community.tella.tv is hosted on Circle, a separate platform from Tella, so Circle support handles your community account (email, password, profile, and notification settings), not Tella. Open it from the ? Help button in Tella, then Join the community.

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Can Tella support change my community account?

No. Because the community lives on Circle, the Tella support team can’t update your community email, reset your community password, or change any other account details on your behalf. For help with your community account, please contact Circle directly:
Your Tella account and your Tella Community account are separate. Changes you make on Circle won’t affect your Tella account, and vice versa.

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Leave the community

To leave the Tella Community, deactivate your community account on Circle:
  1. Sign in at community.tella.tv.
  2. Open your Profile, then go to Authentication.
  3. Scroll down to Deactivate account and confirm.
This only deactivates your community account. Your Tella account, workspace, and videos are not affected.

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When to contact Tella support

If your question is about Tella itself (recording, editing, sharing, billing, or your Tella workspace), reach out to us through the in-app support portal or email support@tella.com.
Last modified on September 28, 2026