To re-render a Tella video, make a small edit to it in the editor, such as changing a clip’s layout or nudging your screen with the arrow keys. Tella renders the video again after the edit, which fixes failed exports and most playback or audio problems.
When should I re-render a video?
Re-render when an export fails, when a video plays black or has popping audio, or when support asks you to.
Steps
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Open the video you want to re-render in the Tella editor.
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Make a minor edit, like changing the layout of a clip, or moving your screen right and then left with your arrow keys.
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That’s it. Your video is re-rendered. Try exporting again, or check whether the issue you contacted support about is fixed.
Last modified on September 28, 2026