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Tella saves video chunks in local browser storage while uploading them to our servers. Chrome controls how much storage Tella can use. That browser quota can fill up even when your computer still reports plenty of free disk space. Tella stops the recording when Chrome cannot save more chunks locally. This protects the part already recorded instead of letting unsaved video accumulate in memory and disappear if the tab closes. You’ll see this error in two places:
  • Before you start recording — when your browser provides a reliable storage estimate, Tella checks that it reports at least 2 GB available. If it doesn’t, recording will not start.
  • During a recording — if Chrome rejects a browser-storage write, Tella stops to protect the recording captured so far.
Privacy-focused browsers such as Brave may cap or obscure storage estimates. Tella ignores those estimates and lets you start recording. If the browser later runs out of storage, Tella still stops safely to protect the recording captured so far.

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First, restart Chrome

Close every Chrome window, reopen Chrome, reload Tella, and try a short test recording. This makes Chrome recalculate its available browser storage and often resolves an incorrect quota report.

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If you use the web recorder

If the warning returns, clear the site data Chrome stores for tella.tv:
  1. Wait for every Tella upload to finish, then download a copy of any important recent recording.
  2. Open chrome://settings/content/all in Chrome.
  3. Search for tella.tv and click the trash icon next to it.
  4. Reload Tella, sign in again if prompted, and make a short test recording.
Clearing site data permanently removes recording chunks that have not reached Tella’s servers. Do not clear it while an upload is still in progress or when a missing recording may need recovery.

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If you use the Chrome extension

Restart Chrome and try a short test recording. Do not clear tella.tv site data: extension recordings use a separate Chrome storage area, so clearing the website will not fix the extension quota. If the warning returns, message us before removing or reinstalling the extension so we can check whether recording data still needs to upload or be recovered.

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Check device storage

Chrome may reduce its browser quota when the device itself is low on space. If your computer is nearly full, free some disk space, empty the Trash or Recycle Bin, and restart Chrome.

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Still stuck?

If the warning continues after the steps above, message us and tell us whether you used the web recorder or Chrome extension. We can check the recording and browser-storage errors for you.