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Can I pause my Tella subscription?
Documentation
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About Tella
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Recording
Record a video using the web app
Record a video using the Chrome extension
Record a video using the Mac app
Record a slideshow presentation
Permissions for camera, mic & screen on the web app and Chrome extension
How to use clips
Re-record clips
Upload existing videos
Use speaker notes while recording
How to record system audio (desktop sound) in Tella
Editing
How to edit a video
Remix & reuse videos and clips
Trim and split clips
Adjust playback speed in the editor
How to replace a section of your video in Tella
Add your logo to videos
Layouts
Transcript/Subtitles
AI Edit
Video Effects
Video Metadata
Sharing
Share & download
Export Videos
Embed Videos
Playlists
Comments
How to post videos to Twitter
Generate an animated GIF from your video
How to hide video creation date
How to change the thumbnail of your Tella video
How to adjust viewer playback speed
Domain restriction for embedded videos
Chapters
YouTube chapters
Teams
How can I add a team member as an editor of your video?
Invite a new member to your Tella workspace
Account
I can't log in to Tella
How to reset your password
Delete your Tella account
Change your Tella email
Change your email to one that already exists in Tella
How to check what email you're logged in with on the Tella Mac App
Switch from Google to email and password login
Admin
Billing
What happens when my Tella subscription ends?
How do I cancel my subscription?
Download past Tella invoices
How do I cancel my free trial?
Can I pause my Tella subscription?
Add your custom domain
How to remove a member from your Tella workspace
Integrations
Public API and webhooks
Tella MCP Server
Zapier
Relay.app
Embed Tella videos in Linear
Embed Tella videos in Google Docs, Sheets, and Slides
Linear integration
Notion integration
Migration
How to migrate your videos from Loom to Tella
How to batch upload multiple videos from your computer
Troubleshooting
Web App and Chrome Extension
Mac App
Specific Cameras
How do I re-render a video in Tella?
My video doesn’t have the sound from my computer
My video has audio issues (big noises or pops)
Something went wrong error
Client-side exception error
Video slow to load or not opening in the editor?
iPhone not connecting to Tella
Frequently Asked Questions
Minimum usage requirements
Do you have any storage or bandwidth limits?
I can't edit the video I just recorded on the Tella Mac app
How can I recover a deleted video?
Can I use a virtual background behind my camera? (Green screen effect)
Can I record with multiple cameras?
Tips
How to create engaging video intros in Tella
iPhone demos using screen mirroring
iPhone demos using Quicktime
Use your iPhone as a webcam
Punch in (zoom in) on your camera
Show keys pressed in your video
Experimental Features
How to generate a document from your Tella video (experimental)
Video analytics (now in beta)
Referrals
Refer and earn
On this page
Cancel and resume later
How to cancel
Billing
Can I pause my Tella subscription?
Tella doesn’t currently offer an option to pause your subscription. If you need to take a break, here’s what you can do instead:
Cancel and resume later
Cancel your current Tella subscription.
Your access will continue until the end of your current billing period.
When you’re ready to use Tella again, simply resubscribe.
Your videos and account data are kept safe while your subscription is inactive, so you won’t lose any of your work.
How to cancel
You can cancel your subscription from your account settings under the
Billing
section. For step-by-step instructions, see
How do I cancel my subscription?
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