What changes with each domain, and what stays the same
A custom domain only changes the address a share link uses. Everything else is set once per workspace and applies to every domain the workspace connects:
So two domains in one workspace show the same logo, favicon, colors, and CTA buttons. If you need a different look per brand, a domain alone won’t give you that.
When to add another custom domain
Add a domain in Settings → Domain when:- You run several brands or product lines that can share one logo and CTA, and want links on each brand’s website, like
videos.brand-a.comandvideos.brand-b.com. - You want a separate domain for a region or campaign, like
demo.yourdomain.comfor sales andlearn.yourdomain.comfor customer education. - You’re moving to a new domain and want old links to keep working. Videos open on every connected domain, so you can switch the default without breaking anything you’ve shared.
When to create a new workspace
Create a new workspace when:- Each brand needs its own logo, colors, favicon, or CTA buttons. Branding is set per workspace.
- Different people should work on different videos. Members, videos, and playlists belong to one workspace, so a separate workspace keeps them fully apart.
- You’re an agency or freelancer working for clients. A workspace per client keeps their videos, branding, and members separate, and makes it easy to hand the workspace over later with Transfer workspace ownership.
- Someone else pays. Each workspace has its own subscription and invoices, so a client or department can be billed directly.
- A group needs different security settings, such as its own SSO or default video permissions.