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Invite members from Add & manage members under your workspace name; only a workspace Owner sees that menu item. Sending an invite costs nothing. You are charged when someone accepts an Owner or Member invite, prorated for the rest of the billing period; Viewer invites are free. Revoke an invite before it is accepted and nothing is billed.

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When are you charged?

Sending an invite doesn’t add a charge. A pending invite costs nothing, and you can revoke it before it’s accepted. When someone accepts an invite, billing depends on their role:
  • Owner and Member roles add a billable seat.
  • Viewer roles are free and don’t count toward your seat total.
On an active paid subscription, Tella charges the prorated price of the new billable seat for the time left in your current billing period. Your next renewal includes the seat at its full plan price. During a free trial without a card on file, accepting an Owner or Member invite doesn’t charge you immediately. The seat is included if you start a paid subscription.

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Open Add & manage members

  1. Log in to your Tella account.
  2. Click your workspace name in the top left of the sidebar.
  3. Select Add & manage members from the dropdown menu (this item only appears if you’re a workspace Owner).
  4. The page opens on the Members tab. Pending invites are on the Invites tab, and requests to join are on the Requests tab.

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Invite people by email

  1. Click Invite.
  2. Enter the email address of the person you want to invite.
    • To invite multiple people, separate the emails with commas.
      • Example: johnny@tella.com, michiel@tella.com
  3. Choose a Role. It applies to everyone in this invite, so send separate invites for people who need different roles:
    • Viewer: View and comment on videos. This is a free seat.
    • Member: Create, edit and share videos. This is a paid seat.
    • Owner: Manage billing and users. This is a paid seat.
  4. Click Invite.
The invites appear on the Invites tab. Click Resend to send an invite again, or Revoke to cancel it before it’s accepted.

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Review requests to join

When someone requests to join your workspace, workspace owners receive an email notification. Click Review request in the email to switch to the requested workspace and open the Requests tab.
Accepting a request adds the person as a Member and uses a billable seat. On an active paid subscription, Tella charges the prorated seat price for the rest of your current billing period.
You can also review requests in Tella:
  1. Click your workspace name in the top left of the sidebar.
  2. Select Add & manage members.
  3. Open the Requests tab.
  4. Click Accept to add the person or Dismiss to decline the request.

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What the invitee will see

The invited user will receive an email that looks like this:
“You’ve been invited to join [Your Name]‘s workspace on Tella.”
Once they click Open Tella and set up their account, they’ll be added to your workspace. If they accept as an Owner or Member on an active paid subscription, Tella adds the prorated seat charge automatically.
Last modified on September 28, 2026